FAQ
Commonly asked questions and answers.
Why should I use The LB Agency to create my website?
If your website no longer reflects where your business is headed, or if you have a vision that needs a digital home, we can help. Our approach is thoughtful, reliable, and designed to support growing businesses with clarity and care. Will you really design my site at no cost to start?
Yes. Each project begins with a complimentary design demo so you can see the direction before moving forward. There’s no obligation until it feels like the right fit. What's included in the monthly service fee?
The monthly service covers hosting, SSL security, and ongoing maintenance and support. We handle updates, troubleshooting, and routine upkeep to ensure your website remains secure, current, and running smoothly. What platform will my new site be built on?
Our websites are built on a professional, agency-grade platform designed specifically for small businesses. This allows us to create sites that are reliable, flexible, and easy to maintain over time.
Hosting is supported by trusted infrastructure providers, ensuring stability, performance, and security. Every site includes SSL encryption and runs on a secure HTTPS connection, so your website is protected and built to current web standards. Will my new website work well on smartphones?
Yes. Every website we design is fully responsive, meaning it adapts seamlessly to different screen sizes. Your site will look polished and be easy to use across desktops, tablets, and smartphones.
Do you offer SEO optimization as part of your services?
Yes. Search engine optimization is thoughtfully built into our website design and development process. We structure content and site architecture with visibility in mind, supporting strong search performance from the start.
Can I use my domain from my previous site?
Yes. In most cases, your existing domain can be used for your new website, as long as you still own it. We’ll guide you through the process and handle the details to ensure a smooth transition. Do you work with businesses outside of Tri Cities, WA?
Yes. While we’re based in the Tri-Cities, we work with clients nationwide. Communication is simple and flexible, whether by phone, email, or virtual meeting.
